All reports
bunnykingdom_displayed reports
#88793: "very glitchy.."
What is this report about?
What happened ? Please select from below
At some point I was unable to access the game interface
Detailed description
• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
red error message• What is your browser?
Google Chrome v113
Report history
17. May 2023 19:49 • nicki1 • Bug has not been reproduced by delopers yet:
needs to be refreshed A LOT...and on the last turn we were kicked out altogether
18. May 2023 0:08 • BaronFraser • More information is requested by developers to reproduce this bug:
Hey there,
Thanks for the report! I'll need some detail to understand this message.
What was the red error message?
What were you doing when it happened?
What do you mean by "needs to be refreshed a LOT"? Does that imply you're experiencing some visual bugs? If so, what are they?
What do you mean by "and on the last turn we were kicked out altogether"?
Cheers,
BARONFRASER
Thanks for the report! I'll need some detail to understand this message.
What was the red error message?
What were you doing when it happened?
What do you mean by "needs to be refreshed a LOT"? Does that imply you're experiencing some visual bugs? If so, what are they?
What do you mean by "and on the last turn we were kicked out altogether"?
Cheers,
BARONFRASER
18. May 2023 0:36 • BaronFraser • Bug has been confirmed by developers:
Hello again!
I've just checked the error logs and can see that you were affected by a couple of deadlocks (these generally can be triggered during the Construction Phase if two players happened to attempt a build at exactly the same time).
There's a fair amount of code in there to avoid the issue, and I haven't seen it at all for a while - but I've always been aware that it's been theoretically possible.
Can I check - when you say "needs to be refreshed a LOT" - do I take it that this was because you attempted an action but it then appeared to "hang" and not respond to the action (it's still waiting for the original deadlock to resolve, which can take a few minutes)?
I will, in the short term at least, attempt to intercept this issue when it does happen (which may be unavoidable, particularly in real time games) to give a clearer response to players rather than a generic error message.
Cheers,
BARONFRASER
I've just checked the error logs and can see that you were affected by a couple of deadlocks (these generally can be triggered during the Construction Phase if two players happened to attempt a build at exactly the same time).
There's a fair amount of code in there to avoid the issue, and I haven't seen it at all for a while - but I've always been aware that it's been theoretically possible.
Can I check - when you say "needs to be refreshed a LOT" - do I take it that this was because you attempted an action but it then appeared to "hang" and not respond to the action (it's still waiting for the original deadlock to resolve, which can take a few minutes)?
I will, in the short term at least, attempt to intercept this issue when it does happen (which may be unavoidable, particularly in real time games) to give a clearer response to players rather than a generic error message.
Cheers,
BARONFRASER
19. May 2023 23:21 • bgrubaugh • Bug has been confirmed by developers:
Don't know if this is anything like my experience or not, but I kept getting the error..
Sorry, an unexpected error has occurred...
Error while processing database request (reference: GS9 19/05 23:17:43)
>> Get me out of here <<
Sorry, an unexpected error has occurred...
Error while processing database request (reference: GS9 19/05 23:17:43)
>> Get me out of here <<
Add something to this report
Please add here anything that seems relevant to reproduce this bug or understand your suggestion:
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appears several time? Everytime? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
