#149933: "push notifications stop working, subscriptions duplicated, multiple browsers"
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What happened ? Please select from below
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| # | Status | Votes | Game | Type | Title | Last update |
|---|
Detailed description
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• Please copy/paste the error message you see on your screen, if any.
n/a
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• Please explains what you wanted to do, what you do and what happened
I have the same behaviour in Safari on iPhone 8 and in Opera (Chrome) on Windows 11.
I have "push notifications" configured, as I play "turn based" mode and want to know when it is my turn.
(In Safari, this requires pinning the website to the home page as a web app)
The push notifications work fine for a while, but then after about 1-2 days on Safari (a bit longer in Opera/Chrome), I stop receiving notifications.
If I visit the "push notifications" section of my profile, then push notifications will start working again, but there is a new "subscription" row created for the same browser.
The old "subscription" row becomes non functional but will remain there forever. I now have about 40 such rows in my profile, with no way to clear up old broken rows.
There are lots of reports of this on the web from other users.
Please could you:
1: Fix whatever is causing the push subscription to fail after a few days
2: Add some method to remove old unattached "subscription" rows from the profile page. The page UI currently says "You can manage your subscriptions by cancelling authorizations directly in your browser", but I don't think that's actually possible in this case, is it?
I had a look on Google for "safari push notifications stop working" to see if there was any known issues in this area and found:
[1] dev.to/progressier/how-to-fix-ios-push-subscriptions-being-terminated-after-3-notifications-39a7
[2] stackoverflow.com/questions/77912561/web-push-notifications-stop-working-on-safari
Thanks! • What is your browser?
Safari
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• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
n/a
-
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
I have the same behaviour in Safari on iPhone 8 and in Opera (Chrome) on Windows 11.
I have "push notifications" configured, as I play "turn based" mode and want to know when it is my turn.
(In Safari, this requires pinning the website to the home page as a web app)
The push notifications work fine for a while, but then after about 1-2 days on Safari (a bit longer in Opera/Chrome), I stop receiving notifications.
If I visit the "push notifications" section of my profile, then push notifications will start working again, but there is a new "subscription" row created for the same browser.
The old "subscription" row becomes non functional but will remain there forever. I now have about 40 such rows in my profile, with no way to clear up old broken rows.
There are lots of reports of this on the web from other users.
Please could you:
1: Fix whatever is causing the push subscription to fail after a few days
2: Add some method to remove old unattached "subscription" rows from the profile page. The page UI currently says "You can manage your subscriptions by cancelling authorizations directly in your browser", but I don't think that's actually possible in this case, is it?
I had a look on Google for "safari push notifications stop working" to see if there was any known issues in this area and found:
[1] dev.to/progressier/how-to-fix-ios-push-subscriptions-being-terminated-after-3-notifications-39a7
[2] stackoverflow.com/questions/77912561/web-push-notifications-stop-working-on-safari
Thanks! • What is your browser?
Safari
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• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
n/a
• What is your browser?
Safari
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• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
n/a
• What is your browser?
Safari
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• Which part of the rules was not respected by the BGA adaptation
n/a
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• Is the rules violation visible on game replay? If yes, at which move number?
I have the same behaviour in Safari on iPhone 8 and in Opera (Chrome) on Windows 11.
I have "push notifications" configured, as I play "turn based" mode and want to know when it is my turn.
(In Safari, this requires pinning the website to the home page as a web app)
The push notifications work fine for a while, but then after about 1-2 days on Safari (a bit longer in Opera/Chrome), I stop receiving notifications.
If I visit the "push notifications" section of my profile, then push notifications will start working again, but there is a new "subscription" row created for the same browser.
The old "subscription" row becomes non functional but will remain there forever. I now have about 40 such rows in my profile, with no way to clear up old broken rows.
There are lots of reports of this on the web from other users.
Please could you:
1: Fix whatever is causing the push subscription to fail after a few days
2: Add some method to remove old unattached "subscription" rows from the profile page. The page UI currently says "You can manage your subscriptions by cancelling authorizations directly in your browser", but I don't think that's actually possible in this case, is it?
I had a look on Google for "safari push notifications stop working" to see if there was any known issues in this area and found:
[1] dev.to/progressier/how-to-fix-ios-push-subscriptions-being-terminated-after-3-notifications-39a7
[2] stackoverflow.com/questions/77912561/web-push-notifications-stop-working-on-safari
Thanks! • What is your browser?
Safari
-
• Which was the game action you wanted to do?
n/a
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• What do you try to do to trigger this game action?
I have the same behaviour in Safari on iPhone 8 and in Opera (Chrome) on Windows 11.
I have "push notifications" configured, as I play "turn based" mode and want to know when it is my turn.
(In Safari, this requires pinning the website to the home page as a web app)
The push notifications work fine for a while, but then after about 1-2 days on Safari (a bit longer in Opera/Chrome), I stop receiving notifications.
If I visit the "push notifications" section of my profile, then push notifications will start working again, but there is a new "subscription" row created for the same browser.
The old "subscription" row becomes non functional but will remain there forever. I now have about 40 such rows in my profile, with no way to clear up old broken rows.
There are lots of reports of this on the web from other users.
Please could you:
1: Fix whatever is causing the push subscription to fail after a few days
2: Add some method to remove old unattached "subscription" rows from the profile page. The page UI currently says "You can manage your subscriptions by cancelling authorizations directly in your browser", but I don't think that's actually possible in this case, is it?
I had a look on Google for "safari push notifications stop working" to see if there was any known issues in this area and found:
[1] dev.to/progressier/how-to-fix-ios-push-subscriptions-being-terminated-after-3-notifications-39a7
[2] stackoverflow.com/questions/77912561/web-push-notifications-stop-working-on-safari
Thanks! -
• What happened when you try to do this (error message, game status bar message, ...)?
• What is your browser?
Safari
-
• At which step of the game did the problem occurs (what was the current game instruction)?
n/a
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• What happened when you try to do a game action (error message, game status bar message, ...)?
I have the same behaviour in Safari on iPhone 8 and in Opera (Chrome) on Windows 11.
I have "push notifications" configured, as I play "turn based" mode and want to know when it is my turn.
(In Safari, this requires pinning the website to the home page as a web app)
The push notifications work fine for a while, but then after about 1-2 days on Safari (a bit longer in Opera/Chrome), I stop receiving notifications.
If I visit the "push notifications" section of my profile, then push notifications will start working again, but there is a new "subscription" row created for the same browser.
The old "subscription" row becomes non functional but will remain there forever. I now have about 40 such rows in my profile, with no way to clear up old broken rows.
There are lots of reports of this on the web from other users.
Please could you:
1: Fix whatever is causing the push subscription to fail after a few days
2: Add some method to remove old unattached "subscription" rows from the profile page. The page UI currently says "You can manage your subscriptions by cancelling authorizations directly in your browser", but I don't think that's actually possible in this case, is it?
I had a look on Google for "safari push notifications stop working" to see if there was any known issues in this area and found:
[1] dev.to/progressier/how-to-fix-ios-push-subscriptions-being-terminated-after-3-notifications-39a7
[2] stackoverflow.com/questions/77912561/web-push-notifications-stop-working-on-safari
Thanks! • What is your browser?
Safari
-
• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
n/a
• What is your browser?
Safari
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
n/a
-
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
I have the same behaviour in Safari on iPhone 8 and in Opera (Chrome) on Windows 11.
I have "push notifications" configured, as I play "turn based" mode and want to know when it is my turn.
(In Safari, this requires pinning the website to the home page as a web app)
The push notifications work fine for a while, but then after about 1-2 days on Safari (a bit longer in Opera/Chrome), I stop receiving notifications.
If I visit the "push notifications" section of my profile, then push notifications will start working again, but there is a new "subscription" row created for the same browser.
The old "subscription" row becomes non functional but will remain there forever. I now have about 40 such rows in my profile, with no way to clear up old broken rows.
There are lots of reports of this on the web from other users.
Please could you:
1: Fix whatever is causing the push subscription to fail after a few days
2: Add some method to remove old unattached "subscription" rows from the profile page. The page UI currently says "You can manage your subscriptions by cancelling authorizations directly in your browser", but I don't think that's actually possible in this case, is it?
I had a look on Google for "safari push notifications stop working" to see if there was any known issues in this area and found:
[1] dev.to/progressier/how-to-fix-ios-push-subscriptions-being-terminated-after-3-notifications-39a7
[2] stackoverflow.com/questions/77912561/web-push-notifications-stop-working-on-safari
Thanks! • What is your browser?
Safari
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
n/a
• What is your browser?
Safari
Report history
Unexpected error: BGA service error
(reference: VO 06/03 02:07:10)
So there was something about older Safari which didn't work well with this.
I do still have about 50 orphaned push subscriptions linked to my account with no way of removing them.
Please could you add a button to delete a push subscription? The UI says to do it in my browser but I can't see any way to do that.
Very annoying :(
I get the same. My iPad seems to keep getting notifications (the first Safari 17.4 in the screenshot) but with my iPhone it starts and stops intermittently. On the screenshot I have added the DuckDuckGo (on iPhone) and the others lines have appeared by themselves.
Suggestion: drop the subscription of any device that hasn’t visited the site in, say, 30 days. Or 90. Or something.
Add something to this report
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appears several time? Everytime? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
